Capabilities: Professional Services, Field Services, Managed Services, IT/Telecom Staffing.

Telecommunications & Computer - Installation, Support, Accessories,
Equipment, Supplies, Software User License, Extended Warranties and more.
 

Enterprise ESP Service Provider, LLC is a HPE and HP Authorized Reseller, AT&T Master Reseller and Platinum Solution Provider for Mobile/Wireless, Enhanced Push to Talk, Managed Internet, Internet, Virtual Private Network, IP Flexible Reach, IP Toll-Free, Private Cloud & Hosting also offering managed services for telecommunications, including: Contact center support services. network readiness assessments.  Cyber Security, Knowledge Management, management of call processing architecture. Maintenance (MAC), Network Services, Networking Equipment. 24/7 Online and Onsite Support, Online Shopping, Software Solutions including user licenses and extended warranties.  local voice services, long distance services, internet, metro Ethernet, small office/home office (SOHO), and voice over IP (VOIP) services.   

Hardware, software and services for wireless, voice and data, pagers and mobile satellite voiceData communication & networking equipment and related services networking equipment and technical services. managed services for telecommunications Support services includes network readiness assessments. Technology services includes management of call processing architecture. IT security hardware, software and services including training, installation, and technical support.  cloud infrastructure and cloud assessment including AT&T Synaptic Storage as a Service.  Technology based conferencing products and services including video conferencing equipment, products and services. Available brands and products include AT&T, Cisco, Polycom and many others. Technology Based Conferencing Services available services include audio, video, and web conferencing services, IT Staffing all geographies and skill sets contract to hire, project work, and  temporary to permanent placements and more.  Nationwide support and services.

 
Copper and Fiber Optic Installations - Deployment for 100 plus Locations:
 
NMCI project worked in over 15 states at US Military Bases, installed Routers, Switches, DSL, 1,600 Ethernet drops copper and Fiber Optic certified to  military standards. Five years provided subcontractor internet support to barracks at Fort Worth NAS JRB military base, registered with Rapid Gate for military base access nationwide.  We provide field service deployment and support for all of your technical needs installations, upgrades, provisioning, etc..., 100 plus locations.
 
 
Deployment Services Include Google Chrome:
 
In-field equipment installations including retail, food service, manufacturing, and warehousing with online job updates:
Computing/Printing Equipment - Networking Gear - Wireless - Digital Signage - Personal Devices - Software - Telephony - POS Systems - Cabling, Google Chrome training for Educators and Network Administrators taught by educators and much more.
 
 

Voice / Data / Fiber Optic Cabling:

We can provide engineering design, and installation of telecommunications transport systems using the following media/services:

 

Category 3, 5, 5E, 6 ----- Coaxial ----- Controls & Surveillance

 

Fiber Optic ----- Wireless ----- Code Compliance Assessments ----- GIS/CAD Services ----- Cable/MSO Services

Broadband Evolution Planning ----- Communications & Engineering Services.

 

Code Compliance Upgrades ----- Phone Field Service ----- Inside/Outside Plant ----- Premise Engineering Services

Removal & Tagging.

 

 

 

Project Management

ESP Voice staff includes PMP plus other experienced project managers, experienced with handling projects up to $75M. We provided End to End, Full Life Cycle (FLC), Systems Development Life Cycle (SDLC), and cover a multitude of PM methodologies. ESP Voice will assign a project manager to oversee any of your projects and find the perfect solution for your project from start up to completion. We can provide these on a full time dedicated basis or any other combination that fits your budgetary needs.

 

 

 

Information Technology Systems

 

We provide all facets of computer and network services Test, Document and Design Telecom Systems such as VoIP, Wide Area and Local Area Networks, Intranet/Internet, MPLS, T-1, PRI and TDM:

 
 
Support Services - Online, Onsite, Warranty Maintenance, Software, Computers,
Printers Sales and Support.

         Help/Support Desk Services -----  Installation ------ Training -----  Moves, Add, Changes (MAC) ----- Network Administration ---- Break/Fix and Maintenance ----- Service Level Agreements ----- Upgrades ----- Solution Design ----- Solution Software and Licenses ----- Network Readiness ----- Transition and Termination Services ----- Integrated best-in-class telecom software AT&T Support Services.

 
 
Managed Services

          Managed IT Services ----- Managed NOC Services ----- Remote Infrastructure ------ Enterprise Outsource Services ----- Asset Management ----- Integration Services ----- SLA's and Performance Metrics ----- Reporting ----- Project Management ----- Operations ----- Requirements Development ----- Hosted Solutions/IT infrastructure (Hardware and Software).

 

 

 

Technology Services

Network Optimization ----- IVR/Auto-Attendant ----- Call Center or Contact Center Services ----- Management of call processing architecture ----- Phone Systems Management (PBX, Key Systems etc...) ----- Integration -----Management of voice and or data networks.

 

Predictive dialing capabilities that prevent your customer from ever hearing a delay, dialing performance while maintaining compliance with government regulations.  Each campaign is uniquely customized through full-featured campaign management.

 

Contact Routing

         ACD -----  IVR ----- CTI ----- Email & Chat ----- Speech Recognition ----- Dialer

 

 

Workforce Optimization Full suite of solutions to increase agent productivity and efficiency.

         Workforce Management ----- eLearning ------ Survey ----- Recording ------ Quality Management

 

 

Telecommunication Carrier grade network offering low-cost, redundant call handling options.

         TDM ----- VoIP ----- Toll Free ----- Local DID ----- Mobile/Wireless ----- Internet ----- Cloud/Hosting and more.

 

 

Support - Nationwide

We will provide quality Customer Service and Technical Support for our customers’ telecommunications, computer needs. We have certified technicians available for emergency support 24/7/365.

 

Business Partners with - IBM - Cisco - HP - Lenovo - Panasonic - Adobe - Ring Central and more.